WHAT IS YOUR RETURN POLICY? 
All sales are final however exchanges are accepted. Requests for exchanges must be made within 5 business days of receipt of product(s). Exchanges must be preauthorized by Simply Whipped Hair Company. Eligible product(s) for replacement must be in original and perfect factory condition (unaltered, unworn, undamaged, and with tags if attached, not brushed, combed, picked, cut, washed, removed from the weft or processed) and in original packaging. If product(s) has been altered, worn, damaged, or tags/packaging tampered with, products will be ineligible and deemed unauthorized for an exchange. According to the Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Exchange items must be returned to Simply Whipped Hair Company within 5 days from receipt of the package. Once we receive your exchange package, please allow up to 7 business days for the exchange process to complete. Once your product has been received it will be examined thoroughly. If the product has been returned unused, in its original condition we will exchange the product for something of equal or greater value. We ship via the method chosen on the original order, unless instructions in the exchange specify otherwise.
HOW LONG DOES SHIPPING TAKE?
Please allow 2-3 days for processing and 5-7 business days for shipping. If ordering during the holiday season or during a sale please allow 7-10 business days for shipping. Once your order is confirmed you will receive a tracking number by email. Please be aware that processing and shipping time does NOT include weekends. Orders are usually shipped the next business day.
WHICH PAYMENT METHOD DO YOU ACCEPT?
We currently accept payments from all major credit cards and PayPal.